No matter the industry or type of business, customers are the most valuable asset a company has. Without customers, a company simply won't sustain. In order to maintain and grow your customer base, a company needs to be good at managing their customers.
This is why CRMs are considered one of the most valuable company assets. With a CRM, a company has the ability to manage their entire customer database in a single place. With a CRM, you can easily manage your relationship with customers without the need for dozens of spreadsheets. In a CRM you assign account managers for each customer and send notifications to those managers if there's anything to resolve regarding your customer.
Popular CRMs include HubSpot, ClickUp, and Salesforce – and each can help you stay on top of customer management. With a CRM you can both make sure customers stay happy and that they make payments on time. A CRM is a management tool uniquely for customers and employees.
As technology evolves, CRMs do too. And that's how we got the xRM. An xRM is an upgraded version of a CRM, letting you manage more than just customers. With an xRM, you can easily stay on top of your employees, marketing campaigns, payrolls, recruitment, inbound leads, and more.
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Serviceform's Flex xRM is a fully flexible, all-in-one management tool that helps you manage leads, sales, tasks, and even billing. It's a unique combination of spaces, filters, and fully customisable fields that gives you an unparalleled playground to manage any and all projects.
Sign up for a free Serviceform account to try Flex xRM for free!