If you're using WhatsApp Business to connect with customers, you may be wondering how many messages you can send per day. WhatsApp has some guidelines around message limits to ensure a positive user experience and prevent spamming.
As a WhatsApp Business user, you can send up to 1000 messages per day. This includes both individual chats and group chats. However, if you send too many messages in a short period, you may trigger WhatsApp's anti-spam detection, resulting in your account being temporarily suspended.
You can reply to a user message without the use of a message template as long as it's within 24 hours of the last user message. Conversations initiated by users open once the first business reply message is delivered.
To avoid issues, it's important to use WhatsApp Business responsibly and ethically. Make sure your messages are relevant and useful to your customers. Don't send too many messages in a short period, and avoid sending the same message to multiple recipients!
It's easy to get started! Just register for a free account and start utilising our Social inbox and Chatbot tools to enhance customer communication while increasing leads for your business.
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