If you're looking for WhatsApp to make your business interactions with customers more efficient and user-friendly, Serviceform's integration with WhatsApp Business has some great options.
Serviceform offers 4 types of WhatsApp interactive messages to help create a seamless customer communication experience.
- List messages: These messages offer a menu of up to 10 options, making it easy for users to select from a list of choices. This can be particularly useful for businesses that have a range of products or services to offer.
- Reply button messages: Similar to list messages, these messages include up to 3 options, each with their own button. This streamlined approach can help users make a selection more quickly, making for a refreshing interaction.
- Single-product messages: These messages showcase a single item from your inventory, making it easy for customers to see exactly what you have to offer. This can be particularly helpful for businesses that have few standout products or services to spotlight.
- Multi-product messages: For businesses with larger inventory, multi-product WhatsApp messages can be a great way to showcase selections of up to 30 items. This helps customers browse and compare products more easily, leading to a better overall experience.
Serviceform's integration with WhatsApp helps you to send interactive messages to your customers. By using this integration effectively, you can provide a more user-friendly experience for your customers and improve business interactions.
It's easy to get started! Just register for a free account and start utilising our Social inbox and Chatbot tools to enhance customer communication while increasing leads for your business.
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