If you're looking for a new and exciting way to market your business, WhatsApp Business is the perfect tool for you. With over 2 billion active users, WhatsApp offers a massive potential audience to tap into to grow your business and increase sales.

So how do you get started? Your profile is the first thing potential customers will see when they search for your business on WhatsApp. Make sure it's complete and also professional – with your business name, logo, contact details, and a short description of what you do and offer.

Did you know you can use WhatsApp as a customer service tool? Yes, with Serviceform's WhatsApp for business integration, you can respond to customer queries quickly and efficiently. This lets you build reputation and encourage repeat business. You can also provide a personalised and responsive customer service experience that will have you standing out from the competition!

Keep your customers in the loop with regular updates about your products, services, and promotions. Use WhatsApp to share images, videos, and links to your website or social media pages, and encourage customers to engage with your content by offering exclusive deals.

WhatsApp groups are a great way to build community around your brand and engage with customers in real time. Create groups for loyal customers or interest-based groups where you can share exclusive content and promotions.

It's easy to get started! Just register for a free account and start utilising our Social inbox and Chatbot tools to enhance customer communication while increasing leads for your business.