Regardless of the scale of your business, you need a system to easily manage your customer database. For a small business, the CRM you choose should get the job done while being cost-effective.

With a CRM, you can easily manage your relationship with customers without the need for dozens of spreadsheets. In a CRM you assign account managers to each customer and send notifications to those managers if there's anything to resolve regarding your customer.

But for a small business, you might not need all these features just yet! That's why you should pick a CRM with just the right amount of features and for the right price.

Forbes picked Zoho CRM as the best CRM for small businesses in 2023. Zoho CRM offers everything you need to manage your sales pipeline and grow your business. It also allows businesses of all sizes to customise their process.

Pricing plans for the Zoho CRM start at $25 per month and go up to $65 per month. It even offers a 15-day free trial period and you can use that trial period to make sure that Zoho is the right CRM for you.

If you want more customisability options than Zoho, consider using Serviceform's free Flex xRM. Unlike a regular CRM, Flex xRM lets you manage many things such as payroll, marketing campaigns, recruitment, and inbound leads. The 'x' in xRM stands for anything you want to manage.

Serviceform's Flex xRM is a fully flexible, all-in-one management tool that helps you manage leads, sales, tasks, and even billing. It's a unique combination of spaces, filters, and fully customisable fields that gives you an unparalleled playground to manage any and all projects.

Sign up for a free Serviceform account to try Flex xRM for free!